Delivery & returns
50 – 99 EUR order 15 EUR (EU)
100 – 149 EUR order 20 EUR (EU)
150 – 199 EUR order 25 EUR (EU)
200 – 299 EUR order 30 EUR (EU)
300 + EUR order 0 EUR (EU)
NB! For substrates order and delivery prices please contact us at [email protected]
Can´t find your country on the list?
Contact us at [email protected], we can make an individual offer for delivery.
For warranty issues, please email us first with pictures of the goods and a description of the fault your item has. We thereafter take the decision whether the item should be sent back to us or not. The customer stands for all transportation costs in the case of use of warranty rights.
For returns of products, we ask you to first contact us by email at [email protected], returns sent back without prior contact will not be accepted. All items sent back to us have to be in an untouched condition (in order for us to be able to re-sell them). Goods that are used, tested, etc. will not be accepted.
The customer has the right to return products within a time of 14 days after receiving the package. This means that the returned goods must reach Agroponix within this time limit. Agroponix charges for the actual transport cost of the order plus 15 euros per parcel as processing fee for returns. The customer stands the cost for freight both ways, that is from Agroponix to customer and back from the customer to Agroponix.