Terms & conditions - Agroponix: Online store for Growing, Gardening, Hydroponics, Aquaponics, Aeroponics, Holticulture, Fertilizers & more

Terms & conditions

By placing an order in Agroponix you are accepting these Terms & Conditions.  

Paragraph 1.  Age limit
For shopping at Agroponix you must be over 18 years old.

Paragraph 2. Payment conditions
All orders placed on Agroponix must be pre-paid to our account.

By placing your order you declare your willingness to pay for the ordered items as well as the shipping and service costs as indicated on this website. The orders are thereafter sent the working day after the payment is received on our account. Please note that until we dispatch your order we cannot guarantee full availability of the ordered items. Usually our website is only refreshed once a day. This means, items labeled as available might nevertheless be sold-out. Same as not in stock products can be available. Payment with debit/credit cards: Visa, Visa Electron, MasterCard, MasterCard Electronic. Payments are processed by Agroponix Ltd. with headquarters in Peetri, Rae at Läike str. 2, postal code: 75312, reg.no.: 10484542.

Paragraph 3. Return
For returns of products, we ask you to first contact us by email at [email protected], returns sent back without prior contact will not be accepted. All items sent back to us have to be in an untouched condition (in order for us to be able to re-sell them). Goods that are used, tested, etc. will not be accepted.

The customer has the right to return products within a time of 14 days after receiving the package. This means that the returned goods must reach Agroponix within this time limit. Agroponix charges for the actual transport cost of the order plus 15 euros per parcel as processing fee for returns. The customer stands the cost for freight both ways, that is from Agroponix to customer and back from the customer to Agroponix.

Paragraph 4. Warranty Cases
For warranty issues, please email us first with pictures of the goods and a description of the fault your item has. We thereafter take the decision whether the item should be sent back to us or not. The customer stands for all transportation costs in the case of use of warranty rights.

Paragraph 5. Uncollected packages
For uncollected packages, customers bear the shipping costs back and forth. Uncollected packages are counted as returns and the paid amount for the goods will be paid back to the customer after a deduction of the shipping + administration fee of 15 Euro per parcel.

Paragraph 6. Confidentiality
We at Agroponix never give out our customers’ personal information to a third party. No personal information is stored in our systems and each order is converted to a standard invoice 2 weeks after purchase. The owner of www.agroponix.com online store is Agroponix Ltd. reg.no.: 10484542, company based in Estonia, Läike str.2, Peetri, Rae, 75312.

Paragraph 7. Other terms and conditions
Before shopping, you must accept that you will not use our products in conflict with the law of the given country.

Paragraph 8. Shipping & Delivery

50 – 99 EUR order           15 EUR    (EU)

100 – 149 EUR order       20 EUR    (EU)

150 – 199 EUR order       25 EUR    (EU)

200 – 299 EUR order       30 EUR    (EU)

300 + EUR   order             0 EUR     (EU)

NB! For substrates order and delivery prices please contact us at [email protected].

Paragraph 9. Disclaimer

This website is provided on an “as is” and “as available” basis. No representations or warranties of any kind are made, expressed or implied as to the operation of this website or the information, content, materials, or products included on this website. You expressly agree that you use of this website is at your own risk.

To the full extent permissible by law, this website’s owner disclaims all warranties, expressed or implied including but not limited to implied warranties of merchantability and suitability for a particular purpose. This website’s owner does not guarantee that this website, its servers, or e-mails sent from this website are free of viruses or other harmful components. This website’s owner will not be liable for damages of any kind arising from the use of this website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not affect to you, and you might have additional privileges.

You understand and acknowledge that all users of this website are responsible for their own medical care, treatment, and oversight. All of the content provided on the website, including text, treatments, dosages, outcomes, charts, profiles, graphics, photographs, images, advice, messages, and forum postings, are for informational purposes only and DOES NOT CONSTITUTE THE PROVIDING OF MEDICAL ADVICE and is not intended to be a substitute for independent professional medical judgment, advice, diagnosis, or treatment.

The content is not intended to establish a standard of care to be followed by a user of the website. You understand and acknowledge that you should always seek the advice of your physician or other qualified health provider with any questions or concerns you may have regarding your health. You also understand and acknowledge that you should never disregard or delay seeking medical advice relating to treatment or standard of care because of information contained in or transmitted through the website. Medical information changes constantly. Therefore the information on this webiste or on the linked websites should not be considered current, complete or exhaustive, nor should you rely on such information to recommend a course of treatment for you or any other individual. Reliance on any information provided on this website or any linked websites is solely at your own risk. Agroponix does not recommend or endorse any specific tests, products, procedures, opinions or other information that may be provided on the linked websites. The linked websites may contain text, graphics, images or information that you find offensive. Agroponix, its licensors and its suppliers have no control over and accept no responsibility for such materials.

All pictures shown are for illustration purpose only. Actual product may vary due to product enhancement.

Right of Withdrawal for Consumers

You may withdraw from your contract within fourteen days (by letter, fax, email or phone) without having to state your reasons. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, take possession of the goods. In the case of a contract for multiple goods that you ordered through a single order and that were delivered separately, the period begins on the day on which you or a third party named by you, who is not the carrier, take possession of the final item. In the case of a contract for the delivery of goods in multiple part deliveries, the period begins on the day on which you or a third party named by you, who is not the carrier, take possession of the final partial delivery or item.

Your withdrawal is to be sent to:

Agroponix OÜ

Reg.code:          10484542
VAT No:             EE100285288

Telephone:         +372 5012460
Email:     [email protected]


Läike tee 2
75322 Peetri alevik, Rae vald, Harjumaa, Estonia

You may also inform us of your withdrawal from the contract by sending us the template cancellation form attached. You can also complete and send the template cancellation form or an express declaration electronically via our website www.agroponix.com

Should you make use of this option, we will immediately (e.g. via email) send you confirmation of the receipt of the withdrawal. To observe the withdrawal period, it is sufficient for you to send the communication about your exercising of the right of withdrawal before the expiration of the withdrawal period.

Consequences of the Withdrawal

Should you withdraw from this contract, we will immediately refund you all payments that we have received from you, including delivery costs (with the exception of the additional costs arising from your having chosen a type of delivery other than the standard delivery offered by us), at the latest within fourteen days from the date on which we receive the communication concerning your withdrawal from this contract. For the refund, we shall use the same means of payment that you used for the initial transaction, unless an explicit alternative agreement is made with you; in no case will you be charged fees for this refund. However, we may withhold the refund until we have received the goods or until you have demonstrated that you have returned the goods, whichever is earlier. You must return or transfer the goods free of charge for us and promptly and in any event not later than fourteen days from the date on which you notify us of your withdrawal from this contract. The deadline is regarded as met if you return the goods before the expiry of the period of fourteen days. Items that cannot be sent as a parcel will be picked up from your premises.

You must pay for any deterioration in value of the goods only if this deterioration in value can be attributed to your handing of the goods in a way that is not necessary for the inspection of the nature, characteristics and functioning of the goods.

End of the Information Regarding Right of Withdrawal

General Information

1.         To make it as easy as possible to process your cancellation, we request that you please use

the relevant form, which can be found below.

2.         Please prevent items from being damaged or becoming dirty. Where possible, please send

the item back to us in its original packaging with all accessories and with all packaging components. Use protective outer packaging where necessary. If you no longer have the original packaging, please use suitable packaging to ensure adequate protection from transport damage.

3.         We will gladly pick up the goods from you or reimburse you the postage and packaging

costs upon request, insofar as these are not to be borne by you.

4.         Please note that the items 1-3 above are not a prerequisite for the effective exercising of the right of withdrawal.

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